Downing Street

Crisis management: how to handle a media firestorm

Four photos in a two-by-two grid of (from top left clockwise) John Gapper, Andy Coulson, Caroline Kean and Greg Dyke

As the allegations against Russell Brand circled the broadcasters gathered at Cambridge, there was particular interest in this session about – as the panel chair, John Gapper, put it with an ironic smile – “the incredibly unlikely situation” in which a media crisis erupts involving a well-known TV figure.