RTS Cambridge Convention: Secretary of State Keynote

RTS Cambridge Convention: Secretary of State Keynote

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Thursday, 12th September 2013

Maria MillerSecretary of state the Rt Hon Maria Miller MP started her first Cambridge speech (full transcript below) with a tribute to Sir David Frost CBE, whose funeral had been held earlier that day.

She said the worldwide audience’s appetite for content is great and growing and that “the UK is well placed to profit due to its unique combination of public and private investment”. The UK has become a global hub for TV production.

Moving on from the export value of the UK’s creative industries in general and television in particular, the secretary of state emphasised television’s role in projecting “soft power”: “TV reaches the parts our ambassadors don’t.”

Miller’s comments on the BBC and its current crisis over executive pay-offs and the role of the BBC Trust were eagerly awaited.

She prefaced her remarks with a declaration of support for the corporation’s hard-working creative staff. “The BBC is a phenomenal worldwide brand,” she said. “This has been one of the most challenging years in its history. Unfortunately, the focus has been on its governance.” Miller reminded her audience that the BBC Trust was born out of the Hutton Report – itself a response to an earlier crisis.

The secretary of state said she did not want to abolish the BBC Trust even though “we always keep BBC governance arrangements under review”. However, she conceded that “there are serious concerns about the BBC executive management’s judgement”.

Referring to initiatives announced by director-general Lord Hall, she said: “The current team needs time to implement its reforms.” But she also said she would not wait until the next Charter renewal to act, and plans to extend the powers of the National Audit Office to investigate BBC spending: “It should be able to look at any area of concern about the BBC without impediment.”

Questioned by Channel 4’s Jon Snow about how the BBC Trust could resolve conflicts between being a regulator and cheerleader of the BBC, Miller said: “The role of the Government should be to look at ways of increasing transparency. That means giving the NAO real teeth.”

Speaking from the floor, Lord Hall promised: “We can make the way the Trust and Executive work together more transparent.”

Asked about the commitment of her predecessor, Jeremy Hunt, to local TV, Miller replied: “I do share Jeremy Hunt’s passion for local TV. It is going well.”

Returning to her earlier theme, Miller revealed that the Chinese culture minister, Lu Kang, had told her over dinner the previous night how much he loves Downton Abbey.

The Rt Hon Maria Miller MP, secretary of state, DCMS, was interviewed by Jon Snow. The session was produced by Sue Robertson and Martin Stott.

Report by Gordon Jamieson. Photo by Paul Hampartsoumian.


The speech in full:

The late, great Sir David Frost once said that television was "an invention that permits you to be entertained in your living room by people you wouldn't have in your home". Having worked in the advertising industry for 20 years, I couldn't agree more!

Well I don't think many of us would have turned down a visit from Sir David. He was a towering figure in broadcasting and one who will be sorely missed by many people here today.

Of course Sir David was one of the first people to become famous through his appearances on television.

And over his lifetime he saw a revolution in both the role and the reach of TV.

When he made his debut, in the early 60s, there were just two channels. Most shows were in black and white and an average television was just 12 inches in diameter.

What changes he saw.


Today's television

Nowadays the average viewer has hundreds of channels to choose from … flat screen tellies are the norm … and you can access television through tablets, smartphones, consoles … basically any device that is connected to the internet.

But as you know better than me, content which looks like television … sounds like television … perhaps even appears on the television, is not necessarily television. Not technically at least.

With the rise of smart TVs, video-on-demand content, and a drift towards IPTV, definitions have to change. And so do the approaches that need to be taken.

There are regulatory implications for government here, and we used our recent connectivity, content and consumers paper to set out our determination to tackle these.

But rather than dwell on what this means for government, I want to talk this evening about what it means for the industry.

It is my belief that these technological changes offer countless opportunities to you, to your industry and to many others in the content business.

The world is changing, and changing fast, but those who rise to the challenge – who give viewers what they want, when they want it and how they want it – will be those who stay ahead. This sort of viewer control is what Kevin Spacey recently referred to as marking television's "third golden age". Central to this golden age is content.


Technology and its implications

The range of content providers is large and growing. Just look at the reach of Netflix, Lovefilm and, of course, YouTube.

On YouTube alone, 100 hours of video are uploaded every minute and much of this content is user-generated, being produced – and uploaded – by individuals keen to share it with the world. Finger-biting babies, deer-chasing dogs and cats in shark outfits seem to be our new cultural icons.

Some of these people turn their passion into a profit.

For example I met Jack and Finn at the YouTube studios last year. Their British charm is taking the US by storm with their channel, JacksGap.

There are now one million channels earning revenue through YouTube's partner programme … YouTube was not even invented a decade ago and now people watch 6 billion hours of content on it each month.

Some might think this foretells the end of television as we know it. Indeed, it was at this conference some years ago that people predicted the internet would kill off television.

(I would be interested to hear your predictions this year …)

Yet the astonishing thing is just how well broadcasting is holding up. Families still sit down together around the telly and viewing in the UK is currently at record levels.

The average British viewer watches more than four hours of television each day … and 90 per cent of that viewing is live and linear.

This might be a controversial view but I think this helps prove a simple argument: rather than the internet being bad for broadcasting, it is actually a benefit. Rather than acting as a substitute to traditional broadcasting, it can actually complement it.

The new opportunities are ably demonstrated by the advent of connected TVs, where extra content can be offered and certain channels can now be viewed outside normal broadcast hours.

I believe online content, whether viewed through a connected TV or through a tablet, will support traditional viewing by allowing new audiences to be developed, new specialist interest groups to be reached and new catch-up opportunities to be offered. In short, the appetite for content is great and growing.

This is just as true in Shanghai as it is in São Paulo. The demand is truly global.


Where Britain sits

This has enormous implications for the economic potential of television.

Britain is well placed to profit as a result, thanks to our unique model of public service broadcasting, existing alongside strong commercial broadcasters, with both fuelling our world-beating indies.

In 2012, Pact estimated that the UK independent production sector was worth £2.8bn, which is 16.5% more than in the previous year. How many other sectors can claim that sort of growth?

This country has an astonishing record of producing content which is popular all around the world. Shows like Top Gear and Downton Abbey top the ratings across the globe.

And Great British formats are just as successful – Strictly is licensed to 48 countries worldwide and boasts a global audience of more than a quarter of a billion people.

We have a hugely successful television industry and are attracting record levels of investment. But we all want to build on that success.

That is why this government has introduced tax reliefs for high end television and animation. The recent announcement that Cumbernauld has been picked as the location for Outlander shows these reliefs are already encouraging more productions to our shores.

We have become a global hub for content production. We have a greater range of players investing in the TV sector and in UK television content than ever before.

And success breeds further success. Our television industry supports jobs and growth in the wider creative industries, as well as fuelling the creative fire of the script-writers, and the other content creators, of tomorrow.


Contribution of PSBs

Commercial broadcasters are making a significant and growing investment in UK content, spending over £600m in 2012. But our public service broadcasters still account for the lion's share of investment, taking the total to over £3bn last year.


Because of this investment, and because public service content continues to attract the most viewers, it's important that they are given the means and the mission to capitalise on the new online opportunities.

As a government we are clear that:

• When people switch on, no matter what device they are using, PSB channels should be easy to find

• Our PSBs should not have to pay other platforms and service providers to carry their content, especially given the clear value this content provides

• And websites should not be freeloading off PSBs' content. This is intellectual property which needs to be protected so that money will flow back to create more great television

But, in return, there are specific areas I think public service broadcasters ought to focus on.

Firstly – I want them to think about what they can do give our country an even greater global profile.

Technological developments are making it easier to present UK content to the world, which will help shape the way people view our country.

Last year's Olympic and Paralympic Games – covered brilliantly by the BBC and Channel 4 – showed us at our very best. This demonstrates the powerful role the PSBs can play role in promoting Britain.

This has important implications … influencing the way we are perceived … encouraging people to visit our shores … and increasing the willingness of people in other countries to do business with us.

To be blunt, TV reaches places that our ambassadors can't. I know that the "soft power" agenda is one of Tim Davie's big priorities and I will be working with him, and with the other broadcasters, on this.

Secondly, I think that PSBs can work even harder to support our creative industries, by sparking this country's creative talent, by developing the skills needed and by showcasing the best of British content.

I ask myself if the PSBs can use new technology and their online platforms to make more content available from other parts of the creative industries? Or from our amazing arts sector?

Or could they share their audience insights to help others monetise their content – particularly in overseas markets?

PSBs have a significant role to play in driving the international growth of the British creative economy … increasing the UK's total share of the pie – not just their piece of it.

Last, but by no means least, the PSBs must continue to play their part on the home front, producing the type of content which UK audiences value, but which might not be as ripe for global or commercial exploitation.

They will always have an important role to play catering for audiences young or old, from across the UK, reflecting the range of political, cultural and religious beliefs.

As the biggest provider of content, the BBC is particularly important.


Governance of the BBC

The BBC. A phenomenal worldwide brand, a mighty partner, and a formidable competitor.

But this has undoubtedly been one of the most challenging years in its history. Monday was a grim day for its senior management.

There is a risk of events like this overshadowing the unstinting work of its staff.

This must not be allowed to happen. The corporate dramas of the BBC should never eclipse its actual dramas.

The collective talent of the BBC won 15 BAFTAs in May. Stars like Ben Whishaw of 'The Hollow Crown' and Olivia Coleman in 'Twenty Twelve' picked up awards.

Underpinning their success were talented production teams, supported by dedicated staff throughout the BBC. I pay tribute to all of them.

But the recent focus has unfortunately been on the BBC's governance.

It is worth reminding ourselves that the Trust was borne out of the aftermath of the Hutton inquiry, when the governance of the BBC, particularly its board of governors, came in for significant criticism.

This criticism focused on insufficient independence and a lack of clarity over the separation of roles. Does that sound familiar?

I have been clear that there is ongoing confusion over where the roles and responsibilities of the executive stop and the Trust start.

This must be addressed. It will come as no surprise to anyone here that governance arrangements are kept under review.

Concerns over the Trust are not new. In 2009, the last Labour culture secretary told this conference that he was not convinced that the BBC's governance model should stretch beyond 2016. He pointed to the tension implicit in the Trust being "both regulator and cheerleader".

And in the aftermath of Monday's hearing a whole host of MPs and commentators once again lined up to declare the Trust model as "broken".

It is no good waiting until a new charter in 2017 to act.

Under the leadership of Tony Hall, a new team is being put in place. Some changes have already been announced – for example the £150K cap on pay-offs. And more will be done by the BBC to try to remove the confusion over the two bodies' respective roles.

As you would expect, given all of these changes, I will continue to keep the BBC's structures and effectiveness under review.

These are significant changes. Ultimately, licence fee payers rely not only upon the right structures and governance being in place but also upon the BBC's executive management using their good judgement. And I think serious questions were raised about that judgement by the scale of the severance payments made.

Licence fee payers expect their money to be spent properly.

This government has done more to deliver transparency around the BBC's spending than any other, opening up their accounts to an unprecedented level of scrutiny by the National Audit Office.

But we now need to ask if more should be done.

The NAO's work has been pivotal in bringing issues to light so I want us to strengthen its role further. It simply wasn't right that the NAO was prevented from immediately looking at the details of George Entwistle's severance package.I want a system where the NAO can look at any area of concern without hindrance or delay.



It wouldn't be an RTS speech without a bold prediction about the future.

This has been an annus horribilis for the BBC. But we all know that institutions can recover and come back stronger from years like that. The BBC will bounce back.

The changing world presents them … and everyone else here … with new challenges … but also with new opportunities.

Despite the fact we are starting to interact with television in a different way, the appetite for live broadcasting retains its strong appeal.

But the viewer will come to expect more. Both in terms of how content is delivered, but also what is delivered.

Viewers will think that their favourite content should be available at all times, on all devices. And their desire for customised content will become greater.

As an industry you are already responding to these growing demands, driven by an unwavering focus on giving the consumer what they want.

And your ability to respond to these demands will be helped by new technologies and better infrastructure, whether that is in the form of superfast broadband or a 4G - or even a 5G - signal.

As a result, broadcasting will retain its unique place at the heart of British life.

It will continue to bind us together, through events of national significance … It will also educate, inform and entertain us … And it will remain a big beast of the economy, investing in home-grown talent and exporting to the world.

What drives this all is content. And no-one creates content quite like the British television industry.

Thank you.


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